I gained confidence through Norman’s ability…….

Norman shows respect and professionalism, his presentation is clear, his ability to communicate, listen, advise and guide are a credit to him. Everything was covered and presented in a highly professional, entertaining and respectful manner. The practical demonstrations by Norman showed us the importance of what is required. I gained confidence through Norman’s ability to clearly demonstrate, remain patient, motivate and respect (a valued instructor).

In the future, I believe a Refresher course will benefit all, (2 or 3 years’ time), as technology changes. Having completed the course, I now have a sound knowledge of the importance in the use and maintenance and preservation of Four Wheel Drive vehicles. I believe more staff should have the opportunity to participate in the course and the course would also be valuable for female staff to also gain and experience valuable knowledge.

Angelas Lemonis - DCS - Port Augusta Prison

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